State of Tennessee    Provider Claims Processing  

 

Department of Intellectual and Developmental Disabilities 
 

WARNING:   This is a Government computer application system and is the property of the State of Tennessee. It is for authorized use only. Any unauthorized use of this computer system and/or any attempt to gain unauthorized access thereto could constitute a violation of the Computer Crimes Act of the State of Tennessee. 

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News, Events and Announcements
Event  2) PCP IS NOW OPEN 
From  Tuesday, February 27, 2024 
To  Monday, March 4, 2024 
Details  ATTENTION!!! ATTENTION!!! ATTENTION!!!

PCP IS OPEN FOR CURRENT BILLING FOR Jan 7th, THRU FEB 17th, 2024. IT IS ALSO OPEN FOR LATE BILLS AND ADJUSTMENTS FOR NOV 19TH, THRU JAN 6th, 2024.

IT WILL BE CLOSED TUESDAY MORNING, MAR 5TH, 2024 TO SWEEP CLAIMS THRU FEB 17th, 2024 AND LOAD CALENDARS FROM FEB 18TH, 2024 TO FEB 24TH, 2024. IT SHOULD BE AVAILABLE AGAIN BY NOON CENTRAL TIME ON MAR 5TH.

ATTENTION!!! ATTENTION!!! ATTENTION!!!

Effective January 1, 2023, if the EVV visit is captured in the Therap EVV system, the provider will automatically be paid for this claim; the provider will need to take no action after this. For the EVV visit to be captured, there must be a check-in and check-out time associated with the visit. The service data from Therap will be stored in a DIDD system, then validated against the approved authorization and billing rules. If the validation is successful, claims for EVV services will auto generate payment.

The BELOW 1915c and KB Wavier services are required to be reported through the Therap Electronic Visit Verification (EVV) system. Note: State Funded and PPL services for `billing' are excluded.

The PA `Qtrhr Out of State' services are not recorded for EVV in Therap. The `Out of State' service(s) will continue to be keyed in the DIDD PCP System for payment.

For ALL services performed before January 1, 2023, Providers will submit `billing' into the PCP System.

Please email dd_EVV.OBS@tn.gov for any questions concerning the EVV process.

Personal Assistance
Respite 1 - 4
Nursing
KB Supportive Home Care

Therapies:
Behavior
Nutrition
Occupational
Orientation & Mobility
Physical
Speech and Hearing

PLEASE EMAIL DIDD_Billing.ACR@tn.gov FROM THE USER ACCOUNT FOR PASSWORD ISSUES. INCLUDE THE NAME OF THE PROVIDER AND "PASSWORD RESET" IN THE SUBJECT LINE.

THE PCP Billing and TNCare Payment Schedule is available at https://www.tn.gov/content/tn/didd/providers/policies-guidance/pcp-billing-and-tncare-payment-schedule.html

ALL BILLING, PAYMENT, AND PCP ACCESS QUESTIONS INCLUDING QUESTIONS REGARDING WAIVER, PATIENT LIABILITY AND FINGERPRINT/BACKGROUND INVOICE PAYMENTS SHOULD BE SENT TO DIDD_Billing.ACR@tn.gov.

PLEASE INCLUDE ALL PERTINENT INFORMATION INCLUDING PROVIDER NAME, REGION, SERVICE INDIVIDUALS NAME AND SS#, SERVICE AND DATES OF SERVICE SO THAT WE MAY SERVE YOU MORE EFFICIENTLY.

ONLY ONE SUPERVISOR LOGIN PER REGION PER PROVIDER.

A PROVIDER WITH A PRESENCE IN MORE THAN ONE REGION MAY CHOOSE A DIFFERENT PCP SUPERVISOR FOR EACH REGION.

EACH USER MUST HAVE THEIR OWN LOGIN ID AND PASSWORD.
DO NOT SHARE LOGINS AND PASSWORDS UNDER ANY CIRCUMSTANCE.

TO REQUEST A CHANGE IN LOGIN STATUS, DELETE A USER OR REQUEST A NEW USER, PLEASE SUBMIT A LOGIN OR CHANGE REQUEST SIGNED BY THE EXECUTIVE DIRECTOR TO DIDD_Billing.ACR@tn.gov
 
 
 
Citizens Plaza State Office Building
400 Deaderick Street
Nashville, Tennessee 37243-1403

Release: 02.00.01