State of Tennessee    Provider Claims Processing  

 

Department of Intellectual and Developmental Disabilities 
 

WARNING:   This is a Government computer application system and is the property of the State of Tennessee. It is for authorized use only. Any unauthorized use of this computer system and/or any attempt to gain unauthorized access thereto could constitute a violation of the Computer Crimes Act of the State of Tennessee. 

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News, Events and Announcements
Event  2) PCP IS NOW OPEN 
From  Tuesday, January 21, 2025 
To  Monday, January 27, 2025 
Details  ATTENTION!!! ATTENTION!!! ATTENTION!!!

IT'S OFFICIAL! BILLING IN THERAP BEGINS ON 7/1/24.

Billing for all 1915c, Katie Beckett Part B, and State-Funded services with...
DOS on or after 7/1/2024 will occur in THERAP.
DOS before 7/1/2024, will occur as usual in the PCP system. This includes the submission of new claims, late billings, adjustments, and voids.

ATTENTION!!! ATTENTION!!! ATTENTION!!!

PROVIDERS AND REGIONAL OFFICES CAN NO LONGER ENTER LATE BILLS AND ADJUSTMENTS FOR DOS BEFORE JULY 1, 2024.

PLEASE SUBMIT ANY LATE BILLS AND ADJUSTMENTS TO THE DESIGNATED REGIONAL OFFICE FOR PROCESSING.

PROVIDERS CAN LOG IN AND VIEW PAST MONTHLY REPORTS.

IT WILL BE CLOSED TUESDAY MORNING, JAN 28th, 2024 TO SWEEP CLAIMS THRU JUNE 30TH, 2024. IT SHOULD BE AVAILABLE AGAIN BY NOON CENTRAL TIME ON JAN 28th. FOR ONLY LATE BILLS AND ADJUSTMENTS.

ATTENTION!!! ATTENTION!!! ATTENTION!!!

Effective January 1, 2023, EVV visits will be captured in the Therap EVV system, UNTIL JUNE 30,2024.

The BELOW 1915c and KB Wavier services are required to be reported through the Therap Electronic Visit Verification (EVV) system. Note: State Funded and PPL services for `billing' are excluded.

The PA `Qtrhr Out of State' services are not recorded for EVV in Therap. The `Out of State' service(s) will continue to be keyed in the DIDD PCP System for payment.

For ALL services performed before January 1, 2023, Providers will submit `billing' into the PCP System.

Please email dd_EVV.OBS@tn.gov for any questions concerning the EVV process.

Personal Assistance
Respite 1 - 4
Nursing
KB Supportive Home Care

Therapies:
Behavior
Nutrition
Occupational
Orientation & Mobility
Physical
Speech and Hearing

PLEASE EMAIL DIDD_Billing.ACR@tn.gov FROM THE USER ACCOUNT FOR PASSWORD ISSUES. INCLUDE THE NAME OF THE PROVIDER AND "PASSWORD RESET" IN THE SUBJECT LINE.

THE PCP Billing and TNCare Payment Schedule is available at https://www.tn.gov/content/tn/didd/providers/policies-guidance/pcp-billing-and-tncare-payment-schedule.html

ALL BILLING, PAYMENT, AND PCP ACCESS QUESTIONS INCLUDING QUESTIONS REGARDING WAIVER, PATIENT LIABILITY AND FINGERPRINT/BACKGROUND INVOICE PAYMENTS SHOULD BE SENT TO DIDD_Billing.ACR@tn.gov.

PLEASE INCLUDE ALL PERTINENT INFORMATION INCLUDING PROVIDER NAME, REGION, SERVICE INDIVIDUALS NAME AND SS#, SERVICE AND DATES OF SERVICE SO THAT WE MAY SERVE YOU MORE EFFICIENTLY.

ONLY ONE SUPERVISOR LOGIN PER REGION PER PROVIDER.

A PROVIDER WITH A PRESENCE IN MORE THAN ONE REGION MAY CHOOSE A DIFFERENT PCP SUPERVISOR FOR EACH REGION.

EACH USER MUST HAVE THEIR OWN LOGIN ID AND PASSWORD.
DO NOT SHARE LOGINS AND PASSWORDS UNDER ANY CIRCUMSTANCE.

TO REQUEST A CHANGE IN LOGIN STATUS, DELETE A USER OR REQUEST A NEW USER, PLEASE SUBMIT A LOGIN OR CHANGE REQUEST SIGNED BY THE EXECUTIVE DIRECTOR TO DIDD_Billing.ACR@tn.gov
 
 
 
Citizens Plaza State Office Building
400 Deaderick Street
Nashville, Tennessee 37243-1403

Release: 02.00.01